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Welcome to our Patient Portal!

At First Care Medical Centers, we want to make your patient experience as hassle-free as possible. We’ve created this Patient Portal so you can communicate in a secure and confidential manner with your care team.
Once you’ve registered, you’ll have access to valuable information and services. You’ll be able to:

  • Exchange messages with our practice
  • Review and pay billing statements
  • Review test results
  • Request appointments
  • Research health topics
  • Complete and update medical forms
  • Update your profile and contact information

For urgent medical matters, please call 907-345-1199. In case of a medical emergency, please dial 9-1-1.

Thank you for choosing First Care! We hope you feel better soon.

Walk In Or Make An Appointment Online

First Care Medical Centers is here to help with your minor medical emergency needs. You do not need an appointment to get medical help.

Preparing For Your Visit

Thank you for choosing First Care Medical Centers for your healthcare needs. We want your check-in experience to be easy and efficient, so please bring the following items to your visit:

  • List of medications you are currently taking, list of medication allergies
  • Driver’s License or photo identification
  • Current health insurance card
  • Payment in full if you are self-pay or your co-pay amount
  • Parental authorization form to treat minor child (for minors being accompanied by someone other than a parent or guardian)

Billing & Insurance

At First Care Medical Centers, we want to make your billing and insurance experience as positive and hassle-free as possible.

  • We’re happy to accept private insurances, Worker’s Compensation, Auto Insurance, Alaska Medicaid and Denali KidCare.
  • We are a preferred provider for Blue Cross Blue Shield, Federal Blue Cross, Cigna, Aetna and Multi-Plan/Beech Street.
  • Please review what your insurance deductible is, as well as any copays you are responsible for. If you have questions, contact your insurance company directly.

Financial Policy

I hereby grant permission to First Care to perform such medical/surgical procedures which are deemed necessary and understand that all charges are tentative until a final review by billing.  I authorize information and subsequent visits to be relayed both verbally and written via phone, fax, or email to my family doctor, commercial insurance company, employer, and/or work comp insurance carrier, if applicable.  I understand that whether I am insured or uninsured, I am responsible for any deductibles and co-pays, or payment in full at the time of service. I understand that if I am a guardian and/or authorized representative accompanying a minor, I am responsible for payment.

I have supplied the particulars of my insurance coverage and authorize First Care to release any information required for my insurance claim and authorize my representing insurance carrier to pay any benefits billed for my care directly to First Care. I understand that First Care does not accept responsibility for collecting an insurance claim and/or negotiating a disputed claim. Furthermore, if insurance claims are not paid in a timely manner, the balance is my responsibility. I have read this policy and understand that, regardless of my insurance coverage, I am responsible for payment of my account in full within 90 days; furthermore, if I have not paid the balance due and my account is sent to a collection agency, I understand that I am responsible for any collection fees.

Patient Consent, HIPAA & Protected Health Information

I hereby consent to medical evaluations, testing and/or treatment provided to me by staff at First Care Medical Centers, LLC (First Care). I understand that First Care may use or disclose any Protected Health Information (PHI) necessary to carry out treatment, payment or healthcare operations.  I authorize release of any information concerning me or my child’s health care, advice and treatment provided for the purpose of evaluating and administering claims for insurance benefits. I understand that the Notice of Privacy Practices provides information about how my PHI will be used and/or disclosed.  I have the right to review the Notice of Privacy Practices before signing this consent, and I have the right to revoke the consent at any time in writing.* If I revoke consent, First Care may decline to treat me or continue to treat me with limited diagnostic testing; furthermore, First Care would not be permitted to perform x-rays, send out labs, or bill my insurance because my PHI would be required to be released to these agencies for diagnostic and/or payment purposes.  I was offered a copy of the First Care health disclosure policy.

Medicare

I understand that First Care providers are not enrolled with Medicare; therefore, are unable to bill Medicare Part B for any services rendered.  Furthermore, First Care providers have not opted out of Medicare and they are unable to collect payment from Medicare Part B recipients for covered services. I am denying that I have Medicare Part B health insurance coverage, and I agree to pay in full for non-covered services rendered. 

Patients Covered by Medicaid Insurance (only)

I understand that First Care will bill Alaska Medicaid for all Medicaid covered services I receive.  If I receive any services that are non-covered, I will be expected to pay for those services upon checking out.  Any medications dispensed from First Care will need to be paid in full upon checking out.  Adults will be expected to pay a co-pay of $3.00; however, treatment will not be denied if I don’t have my co-pay, and it will be part of my patient balance.  

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Workers’ Compensation Patients (only)

I, the injured worker, am responsible for reporting my Work Comp injury to my employer within 4 days of the injury. My employer is responsible for reporting the injury to their Work Comp adjuster within 10 days of the injury notification. The Work Comp insurance carrier is responsible for paying First Care within 30 days of receiving the bill. I will be responsible for the balance due for any of the following: if the employer fails to file the report of injury to Work Comp, if Work Comp denies the claim, or if I fail to report the injury to my employer. 

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